Your Health, Our Priority

Frequently Asked Questions

Welcome to our FAQ page. Here, you’ll find answers to common questions about our services, procedures, and how to book an appointment.

Common Questions

Find answers to your most pressing questions.

Our clinic is open Monday to Friday from 8:30 AM to 4:30 PM. 

You can easily book an appointment through our website  or by calling our reception during business hours. 

We always recommend making sure your health card is valid prior to booking an appointment.

You should receive email confirmation of your appointment shortly after booking

We provide a range of services including general check-ups, vaccinations, and chronic disease management. Our team is here to ensure you receive comprehensive care tailored to your needs.

Yes, there is free parking available for patients in our lot.

You can access your medical records by emailing a request or speaking to one of our reception staff. If you need further assistance, please contact our office and we will help you retrieve your information.

Please bring your ID, insurance card, and any relevant medical records or medications. This will help us provide you with the best care possible during your visit.

Yes, you can reschedule your appointment through our website or by calling our office. We’re here to help if you have any questions about the process.

If you need to cancel, please let us know at least 24 hours in advance. This allows us to offer your time slot to other patients in need of care.

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We're here to assist you with any questions or concerns. Reach out to us anytime.

Clinic Hours

Our clinic is open Monday to Friday, 8:30 AM to 4:30 PM. Please check our website for holiday hours.